Privacy Policy

Introduction

BizList.com.sg ("BizList", "we", "us", or "our") is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and all applicable laws and regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at bizlist.com.sg, use any of our services, or interact with us in any way. Please read this policy carefully.

This policy applies to all users of BizList.com.sg, including:

• Visitors who browse the directory
• Business owners who list their business on our platform
• Users who create an account on BizList
• Advertisers who purchase advertising packages
• Anyone who contacts us via phone, email, or WhatsApp

Who We Are

BizList.com.sg is owned and operated by Techford Solutions, a Singapore-registered business.

For any privacy-related queries or requests, you may contact us at the details above or via the contact information in Section 13 of this policy.

Personal Data We Collect

We collect personal data that you voluntarily provide to us and data that is automatically collected when you use our platform. This includes:

We do not intentionally collect sensitive personal data such as NRIC numbers, passport numbers, race, religion, health information, or financial account credentials.

How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• To provide our services — creating and maintaining your account, displaying your business listing, and processing your requests
• To process payments — handling advertising package purchases securely via Stripe
• To communicate with you — responding to enquiries, sending service-related notifications, and providing customer support
• To improve our platform — analysing usage patterns, troubleshooting issues, and enhancing user experience
• To verify business listings — cross-referencing business data with ACRA records to ensure accuracy
• To send marketing communications — only with your explicit consent, and only about services relevant to your use of BizList. You may opt out at any time.
• To comply with legal obligations — meeting our obligations under Singapore law, including PDPA requirements
• To protect against fraud and abuse — monitoring for suspicious activity and enforcing our Terms of Use

We will not use your personal data for any purpose that is incompatible with the purposes listed above without obtaining your consent.

Cookies & Tracking Technologies

BizList.com.sg uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies — Required for the website to function. These cannot be disabled. Examples include session cookies that keep you logged in.
• Analytics cookies — Help us understand how visitors use our site (e.g., Google Analytics). Data collected is aggregated and anonymous.
• Preference cookies — Remember your settings and preferences (e.g., saved view preferences on the listings page).
• Third-party cookies — Set by services we use such as Stripe (payments) and social media platforms.

You may control cookie settings through your browser settings. However, disabling certain cookies may affect the functionality of our platform. By continuing to use BizList.com.sg, you consent to our use of cookies as described in this policy.

Sharing with Third Parties

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your data with trusted third parties only in the following circumstances:

• Service providers — Third-party companies that assist us in operating our platform, including Stripe (payment processing), Google Analytics (website analytics), and our web hosting provider. These parties are bound by confidentiality obligations and may only use your data as instructed by us.
• Legal compliance — When required by law, court order, or government authority, including Singapore's Personal Data Protection Commission (PDPC).
• Business transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity. You will be notified of any such transfer.
• Protection of rights — To protect the rights, property, or safety of BizList, our users, or others where we reasonably believe disclosure is necessary.
• With your consent — For any other purpose with your explicit prior consent.

We do not transfer your personal data outside of Singapore unless the recipient country provides a comparable standard of data protection, or we have obtained your consent to do so.

Data Security

We take the security of your personal data seriously and implement reasonable technical and organisational measures to protect it against unauthorised access, loss, misuse, alteration, or disclosure. These measures include:

• HTTPS encryption for all data transmitted between your browser and our servers
• Secure password hashing for user accounts
• Payment data handled exclusively by Stripe (PCI DSS compliant) — we never store card details
• Restricted access to personal data on a need-to-know basis
• Regular security reviews of our platform

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. You use our platform at your own risk.

In the event of a data breach that is likely to result in significant harm to you, we will notify you and the PDPC as required under the PDPA notification obligations.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• Account data — Retained for the duration of your account plus 12 months after account deletion, to handle any disputes or legal obligations
• Business listing data — Retained for as long as the listing is active, plus 12 months after removal
• Payment records — Retained for 7 years in accordance with Singapore accounting and tax requirements
• Analytics data — Retained for up to 26 months in anonymised or aggregated form
• Communication records — Retained for up to 3 years from the date of communication

When personal data is no longer required, we will securely destroy or anonymise it in accordance with our data disposal procedures.

Your Rights Under PDPA

Under the Singapore Personal Data Protection Act 2012, you have the following rights regarding your personal data:

• Right of Access — You may request access to the personal data we hold about you and information about how it has been used or disclosed in the past year.
• Right of Correction — You may request correction of any personal data we hold about you that is inaccurate, incomplete, or misleading.
• Right to Withdraw Consent — Where we rely on your consent to process your data, you may withdraw that consent at any time. Note that withdrawal may affect our ability to provide certain services to you.
• Right to Data Portability — You may request a copy of your personal data in a machine-readable format where technically feasible.

To exercise any of these rights, please contact us at info@techfordsolutions.com with your request. We will respond within 10 business days. We may need to verify your identity before processing your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg.

Business Listings & Public Information

Please be aware of the following regarding business listings on BizList:

• Business information you submit to BizList (including business name, address, phone number, email, website, and description) will be publicly displayed on our platform and may be indexed by search engines.
• Some business information is sourced from ACRA's publicly available registry and may be displayed without your direct submission. This constitutes publicly available data and is exempt from certain PDPA provisions.
• Reviews and ratings submitted by users about your business will be publicly displayed. We are not responsible for the content of user reviews, though we maintain the right to remove reviews that violate our Terms of Use.
• If you wish to update, correct, or remove your business listing information, please contact us at info@techfordsolutions.com.

Children's Privacy

BizList.com.sg is not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18 years of age.

If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us immediately at info@techfordsolutions.com. We will take prompt steps to delete such information from our systems.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on this page, with the "Last updated" date revised accordingly.

For material changes that significantly affect your rights or how we process your data, we will:

• Post a prominent notice on our website
• Send an email notification to registered users where we hold your email address
• Where required by law, seek your consent before implementing the changes

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of BizList.com.sg after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:

You also have the right to contact the Personal Data Protection Commission (PDPC) of Singapore if you believe your data protection rights have been violated: www.pdpc.gov.sg